Terms and Conditions

Welcome to Temptd Salon. By booking an appointment or receiving services from us, you agree to the terms below. These policies ensure a smooth, professional, and safe experience for every guest.

Appointments & Booking

Appointments may be scheduled online, by phone, or in person.
A 50% deposit is required to secure all color appointments.
Deposits are applied to the service total on the day of the original appointment.
Please arrive on time to receive your full service.

Cancellations, Rescheduling & No-Shows

We require 24 hours’ notice for all cancellations or rescheduling.
Cancellations with less than 24 hours’ notice will result in the loss of the 50% deposit.
No-shows are charged 50% of the scheduled service total and may require full prepayment for future appointments.

Late Arrivals

Arrivals over 10 minutes late may result in a shortened service.
Arrivals 15 minutes late or more may require rescheduling, and the appointment will be treated as a late cancellation.

Consultations & Patch Tests

A patch test may be required at least 48 hours before color, lightening, chemical, or tint services.
Services may be refused if a patch test is declined.
Clients must disclose accurate hair history, allergies, sensitivities, and previous treatments.

Pricing & Payment

All pricing varies based on hair length, texture, thickness, and time required.
Payment is due immediately after your service.
Accepted payment methods: cash, major debit/credit cards, and digital payment options.

Satisfaction Policy

If you are unhappy with your service, please contact us within 48 hours.
We may offer a complimentary adjustment at our discretion.
Refunds are not provided for any completed service.

Health & Safety

Clients must notify their stylist of allergies, scalp issues, medical conditions, or sensitivities.
We reserve the right to refuse service if it may compromise hair integrity or client safety.
Children must be supervised at all times while in the salon.

Personal Belongings
Temptd Salon is not responsible for lost, stolen, or damaged personal belongings.

Photography & Social Media

With your consent, before and after photos may be taken for promotional use.
No images are used without verbal or written permission.

Gift Cards
They are non-refundable and must be presented at checkout.

Illness Policy

If you are ill or experiencing symptoms of illness, please reschedule.
We may reschedule clients who appear visibly unwell for the safety of guests and staff.

Zero-Tolerance Policy
Abusive, aggressive, or inappropriate behavior toward staff or guests will not be tolerated. Service may be refused or discontinued at any time.

Updates to Terms
Temptd Salon may amend these Terms & Conditions at any time. Continued booking or receiving services indicates acceptance of updated policies.

Policies

Service Redo Policy:
Temptd Salon & Spa is committed to complete guest satisfaction. If you are not completely satisfied with the results of your service, please contact us within 3 days of your original appointment. A complimentary redo service will be offered. We do not offer cash refunds on services.

Retail Product Returns:
Products may only be returned for credit towards another product of equal or lesser value. We do not offer cash refunds on retail products.

24 Hour Cancellation Policy:
We value your time and ours. To ensure we can accommodate all our salon guests, we kindly request at least 24 hours’ notice for any appointment cancellations or rescheduling.

A credit card is required when scheduling any color service.
Appointments cancelled or rescheduled with less than 24 hours’ notice will be subject to a cancellation fee of 50%.
No-show appointments will be charged 50% of the scheduled service.
Repeated late cancellations or no-shows will require a prepayment to book future appointments.

We understand that emergencies happen and will handle such situations with care and consideration.

Thank you for respecting our policy and helping us provide the best service to all our salon guests.

Exceptional Circumstances:
In the rare event that we need to cancel or reschedule your appointment due to an unavailable service provider or unexpected business closure, you will receive a complimentary customized hair treatment at your next visit. We truly appreciate your continued support as we make these updates. We will be sending automated appointment reminders and using other communication tools to minimize any inconvenience and help prevent cancellations. Thank you again for choosing Temptd Salons! We look forward to continuing to provide you with exceptional care and service.

Privacy Policy

Temptd Salon & Spa Privacy Policy
This Privacy Policy describes how Temptd Salon & Spa (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you use our website https://www.temptdsalon.com/.

Information We Collect
We collect several different types of information for various purposes to improve our services to you.

Personal Information: We may collect personal information, such as your name, email address, phone number, and address, when you contact us through our website form, schedule an appointment, or participate in our loyalty program.
Usage Data: We may also collect usage data such as your IP address, browser type, browsing activity on our website, and search terms. This information helps us understand how you use our website and improve your experience.

How We Use Your Information
We use the information we collect for various purposes, including:

To provide and maintain our website
To process your appointment requests and bookings
To send you marketing and promotional communications (with your consent)
To respond to your inquiries and requests
To improve our website and services

Sharing Your Information
We may share your information with third-party vendors who provide services to us, such as appointment booking systems, email marketing platforms, or data analytics providers. These vendors are obligated to protect your information and use it only to perform the services we request.

We will not share your personal information with any other third party without your consent, except as required by law.

Your Choices
You can opt out of receiving marketing communications from us by following the unsubscribe instructions in those emails.

You can also access and update your personal information by contacting us at temptdsalon@gmail.com.

Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Security
We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission or electronic storage is ever completely secure.

Children’s Privacy
Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13.

Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website.

Your Consent
By using our website, you consent to our privacy policy.

Contact Us
If you have any questions about this Privacy Policy, please contact us at temptdsalon.com/contact.